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Knowledge Base
Administrators
Learners & Solo Users
Knowledge Articles
Troubleshooting
FAQ
Administrators
Knowledge Articles
FAQ
Troubleshooting
Terms & Conditions
Administrators
FAQ and how-to articles for the administrator of a company training system
Activating a New User Account via Admin Dashboard
How to enable facial verification in Scandlearn Evolve
How to Archive a Course
How to Create Training Modules in the LMS System
Knowledge Articles
Does Scandlearn Evolve support Scorm files?
How to archive a training
How to archive a user
Setting Up Notifications for Training Completion in Your System
How to re-invite user to training
How to set up notification emails
How do I add/remove an expiry date from the certificate of completion?
How to create and assign a user to a Group?
How do I change the expiry dates on previously completed courses?
How to activate a user account manually?
How to re-invite a user?
How to give a user administration rights?
How to remove a learner from training?
How to generate a certificate and/or a skill test protocol
Author - Resources
How do I reset an Exam
How to create training using my resources?
How to contact us with data queries
How to assign training
How to print survey report(s)
How to create/invite a new user
How to create a Skill Test?
How to create a (Scandlearn) training
Getting Started with Scandlearn Evolve LMS
How to Create a Training with an Embed Code
Setting Up SAML Single Sign-On (SSO) for LMS3 Using Microsoft Entra ID
How to Create a Training Program in Scandlearn
How to Set Up Recurring Annual Training with Notifications and Automated Session Creation
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FAQ
Why has my account been suspended and what does it mean?
Why don't I receive Certificates?
Why can't learner see assigned training?
How do I change the validity of a course?
How does the presenter fee work?
How to reset a course session
How to print a report
How to print a course syllabus
How to print a certificate
FAQ for the migration to the new Evolve LMS 3.0
What's the pass rate for the exam on Scandlearn courses?
Can I transfer training records data from another user or system?
How do I edit my profile details?
Scandlearn Software Integration
How Does the Fixed Plan Billing Procedure Work
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Troubleshooting
I don't get any emails from Scandlearn