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  • Administrators
    • Knowledge Articles
    • FAQ
    • Troubleshooting
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      1. Knowledge Base
      2. Administrators
      • Learners & Solo Users
        • Knowledge Articles
        • Troubleshooting
        • FAQ
      • Administrators
        • Knowledge Articles
        • FAQ
        • Troubleshooting
      • Terms & Conditions

      Administrators

      FAQ and how-to articles for the administrator of a company training system

      Knowledge Articles

      • How to set up notification emails
      • How do I add/remove an expiry date from the certificate of completion?
      • How to create and assign a user to a Group?
      • How do I change the expiry dates on previously completed courses?
      • Does Scandlearn Evolve support Scorm files?
      • How to activate a user account manually?
      • How to re-invite a user?
      • How to give a user administration rights?
      • How to remove a user from the user list?
      • How to remove a learner from training?
      • How to generate a certificate and/or a skill test protocol
      • How to delete/retire a training
      • Author - Resources
      • How do I reset an Exam
      • How to create training using my resources?
      • How to contact us with data queries
      • How to assign training?
      • How to print survey report(s)
      • How to create/invite a new user
      • How to create a Skill Test?
      • How to create a (Scandlearn) training
      See more

      FAQ

      • Why don't I receive Certificates?
      • Why can't learner see assigned training?
      • How do I change the validity of a course?
      • How does the presenter fee work?
      • Why has my account been suspended and what does it mean?
      • How to reset a course session
      • How to print a report
      • How to print a course syllabus
      • How to print a certificate
      • FAQ for the migration to the new Evolve LMS 3.0
      • What's the pass rate for the exam on Scandlearn courses?
      • Can I transfer training records data from another user or system?
      See more

      Troubleshooting

      • I don't get any emails from Scandlearn
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