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Knowledge Base

Learners & Solo Users

Learners & Solo Users

FAQ and how-to articles for Learners registered on a company training system and Solo users

Knowledge Articles

Can I do training offline?

How do I reset my password?

How do I download my certificate?

How do I share a course license with a colleague? (Webshop)

How do I switch between my Scandlearn accounts?

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Troubleshooting

I recently finished my training, but it's not marked as started/completed in my account.

I can't finish my exam / quiz

FAQ

How long is the Scandlearn courses certificate valid for (webshop)

How come am I automatically logged in to my account? Is that really secure?

What's the difference between the Dangerous Goods Carry and No Carry versions

Is Scandlearn an Approved Training Organisation (ATO)

What's the requirement for passing the final exam?

How long is the course licenses valid (Webshop)

Can I transfer old records and data to a new account

Can I run the training on my iOS / Android / Windows device?

Will a certificate be generated after the course?

What courses do I have to perform?

What system requirements does Scandlearn have?

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