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Knowledge Base
Learners & Solo Users
Learners & Solo Users
Knowledge Articles
Troubleshooting
FAQ
Administrators
Knowledge Articles
FAQ
Troubleshooting
Terms & Conditions
Learners & Solo Users
FAQ and how-to articles for Learners registered on a company training system and Solo users
Knowledge Articles
Managing Your Licenses: A Guide to Effective License Management
How to clear Cache Cookies
How do I reset my password?
Can I do training offline?
How do I download my certificate?
How do I share a course license with a colleague? (Webshop)
How do I switch between my Scandlearn accounts?
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Troubleshooting
I recently finished my training, but it's not marked as started/completed in my account.
I can't finish my exam / quiz
FAQ
Why can't I sign in to my account?
Why can't I see my training?
Why does certificates have an expiry date?
Are Scandlearn courses EASA compliant?
How come am I automatically logged in to my account? Is that really secure?
What's the requirement for passing the final exam?
Will my Scandlearn certificate be accepted?
How long is the Scandlearn courses certificate valid for (webshop)
What's the difference between the Dangerous Goods Carry and No Carry versions
Is Scandlearn an Approved Training Organisation (ATO)
Can I transfer old records and data to a new account?
How long is the course licenses valid (Webshop)
Running Scandlearn's Courseware on iOS, Android, and Windows Devices
Will a certificate be generated after the course?
What courses do I have to perform?
What system requirements does Scandlearn have?
Why don't I receive Certificates?
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