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Learners & Solo Users
FAQ and how-to articles for Learners registered on a company training system and Solo users
Knowledge Articles
- How do I download my certificate?
- How do I switch between my Scandlearn accounts?
- Connecting Microsoft Account to Scandlearn
- Scandlearn User Guide: Setting Up Your Profile and Navigating the Platform for Training.
- Facial Verification
- SAML SSO Login from the Login Page
- Guide to Activating Your Scandlearn Account
- Can I do training offline?
- How do I reset my password?
- How to clear Cache Cookies
- How to activate a course license?
Troubleshooting
FAQ
- Can I transfer old records and data to a new account?
- How long is the course licenses valid (Webshop)
- Running Scandlearn's Courseware on iOS, Android, and Windows Devices
- Will a certificate be generated after the course?
- What courses do I have to perform?
- What system requirements does Scandlearn have?
- Why don't I receive Certificates?
- Is Scandlearn an Approved Training Organisation (ATO)
- What's the difference between the Dangerous Goods Carry and No Carry versions
- Will my Scandlearn certificate be accepted?
- How come am I automatically logged in to my account? Is that really secure?
- Are Scandlearn courses EASA compliant?
- Why does certificates have an expiry date?
- Why can't I see my training?
- Why can't I sign in to my account?
- What's the requirement for passing the final exam?
- How long is the Scandlearn courses certificate valid for (webshop)