Effective day 25 May 2018.
If you are a visitor to a Scandlearn Website or a customer of a Scandlearn Service, then except as expressly set forth below, this Privacy Policy applies to your use of such Website or Service.
If you are a visitor to or user of a third-party website or service (“Third-Party Property”) that utilizes any Scandlearn communication, then any information you submit to such Third PartyProperty (including via the Scandlearn product) is collected under the privacy policy of the owner of such Third-Party Property, and you should contact such owner with any related requests or inquiries you may have. If you have any inquiries specifically directed towards Scandlearn, please email us at compliance@scandlearn.com.
At Scandlearn, we respect the privacy rights of our users and recognize the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our Websites and Services. As used in this Privacy Policy, “Scandlearn,” “us” and “we” refers to Scandinavian eTraining Center AB, Tranebergs Strand 11, 16740, Stockholm - Bromma. The “Websites” means Scandlearn’s websites (including without limitation scandlearn.com, app.scandlearn.net and any successor URL’s, mobile or localized versions and related domains and subdomains owned by Scandlearn), and the “Services” means Scandlearn’s distribution, managing, communications and messaging products, applications and services, in each case in whatever format they may be offered now or in the future. The Websites and Services are collectively referred to here in as the “Offerings.”
Information We Collect
A. Information Related to Your Interaction with Scandlearn and the Offerings. Registration and Contact Information. We collect information about you when you (a)register to use the Services and (b) otherwise provide contact information to us via email, mail, or through our Offerings. This information you provide may include username, first and last name, email address, date of birth, IP address, mailing address or phone number. Payment Information. When you purchase the Services, we will also collect transact ion information, which may include your credit card information, billing and mailing address, and other payment-related information (“Payment Information”). We describe how PaymentInformation may be collected and processed in Section 4.
Technical, Usage and Location Information. We automatically collect information on how you interact with the Offerings, such as the IP address from which you access the Offerings, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked. We may also collect location information, including location information automatically provided by your computer or device. We use cookies and similar technologies to collect some of this information. For more information, please see Scandlearn's Cookie Policy at the web site.
Other Information. We may collect other information from you that is not specifically listed here. We may use any such information in accordance with this Privacy Policy or as otherwise permitted by you.
B. Customer Data.
You may submit various types of information and data into the Services for hosting and processing purposes (“Customer Data”). Customer Data may include, without limitation, (a)personal information such as names, email addresses and phone numbers of your end user customers, potential customers and other users of and visitors to your websites, apps and other properties (“People”), which information may be input into the Services by you or collected by the Services using Scandlearn tags, scripts and other code implemented on such properties, and (b) information contained in communications between you and People using the messaging features of the Services.We will only use, disclose and otherwise process Customer Data for the purposes set forth in your agreement with us for the provisioning of the Services (“Customer Agreement”).
How We Use the Information We Collect
We use your information in the following ways:
- To provide, maintain and improve the Offerings and our other products and services, including to operate certain features and functionality of the Offerings (for example, by remembering your information so that you will not have to re-enter it during this or subsequent visits).
- To process your inquiries and otherwise deliver customer service;
- To process your payments, we share and use Payment Information as described in Section 4 (Payment Information).
- To control unauthorized use or abuse of the Offerings and our other products and services, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal.
- To analyze trends, administer or optimize the Offerings, monitor usage or traffic patterns (including to track users’ movements around the Offerings) and gather demographic information about our user base as a whole.
- To communicate directly with you, including by sending you newsletters, promotions and special offers or information about new products and services. Your opt-out options for promotional communications are described in Section 6 (Your Controls and Choices); and In the manner described to you at the time of collection or as otherwise described in this Privacy Policy.
Sharing Your Information with Third Parties
We do not sell, trade, share or transfer your personal information to third parties except when transferring data to other Scandlearn Products and Services.
Payment Information
When you make a purchase on the Offerings, any credit card information you provide as part of your Payment Information is collected and processed directly by our payment processor Stripe through their Stripe Checkout service. We never receive or store your full credit card information. Stripe commits to complying with the Payment Card Industry DataSecurity Standard (PCI-DSS) and using industry standard security. Stripe may use yourPayment Information in accordance with their own Privacy Policy here.
Other Access to or Disclosure of Your Information
The Offerings may also contain links to third party websites. This Privacy Policy applies solely to information collected by us. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of such third party. We encourage you to familiarize yourself with the privacy policies of such third parties to determine how they handle any information they separately collect from you.Please be aware that we do not warn you when you choose to click through to another website when using the Offerings.
The Websites contain features that enable you to post reviews, comments or other content that is publicly viewable. You should be aware that any personal information you submit as part of those posts can be read, collected, or used by other visitors to the Websites, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to publicly post on the Websites. Please see our Website Terms ofUse for more information and for other guidelines about posting content on the Websites.
Your Controls and Choices
Opt-Outs. We may provide you with the opportunity to “opt-out” of having your personal information used for certain purposes when we ask for this information. If you decide to optout, we may not be able to provide certain features of the Offerings to you. Communication Preferences. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included on such communications or on the Offerings. Please note, however, that you may be unable to opt-out of certain service-related communications. Blocking Cookies. You can remove or block certain cookies using the settings in your browser but the Offerings may cease to function properly if you do so. For more information, please see Scandlearn's Cookie Policy. How We Respond to Do Not Track Signals. Your Web browser may have a “do not track”setting which, when enabled, causes your browser to send a do not track HTTP header file or “signal” to each site you visit. At present, the Offerings do not respond to this type of signal.
Accessing and Updating Your Personal Information
When you use the Offerings, we make good faith efforts to provide you with access to your personal information upon your request and either provide you the means to correct this information if it is inaccurate or to delete such information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may access, review, correct, update, change or delete your information at any time. To do so, please contact us at compliance@scandlearn.comwith your name and the information requested to be accessed, corrected or removed, or if you are using the Service, sign in to your account, go to your profile, and make the desired changes. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on backup tapes), jeopardize the privacy of others, would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Please note that if you cease using the Service or we terminate your access to the Service in accordance with your Customer Agreement, you may no longer have the ability to accessor update your information.We may retain your information as necessary to support the Offerings, comply with our legal obligations or resolve disputes. Note that content you post may remain on the Offering seven if you cease using the Offerings or we terminate your access to the Offerings.
Changes to the Privacy Policy
We reserve the right to change our Privacy Policy at any time. If we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make material changes to this policy, we will notify you by email or through notice on the Offerings.
No Children Under Age 13
The Offerings are not intended for use by anyone under the age of 13, nor does Scandlearn knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, you may not attempt to register for the Offerings or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal information from someone under the age of 13 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 13 and believe that we might have any information from or about such child, please contact us at the email or mailing address provided at the end of this Privacy Policy.